Hello, I had a positive experience with the Frontier Airlines Kansas City Office when I asked about their pet policy. The staff clearly explained that only small pets like dogs, cats, rabbits, guinea pigs, hamsters, or small birds are allowed in the cabin, not checked in luggage, and a one‑way fee applies. They also mentioned the carrier must fit under the seat and meet size limits (max 18″×14″×8″). I appreciated how patient they were answering my questions about documentation, fees, and seating. In my words, they made the process simple, clear, and stress‑free, giving me confidence to travel with my pet.