Hello, My cousin recently visited the Brussels Airlines Office in Banjul to inquire about their luggage policy and had a positive experience. The staff was courteous and provided clear information on baggage allowances, including the permitted weight and dimensions for both cabin and checked luggage. They also explained the fees associated with excess baggage and the procedures for handling oversized items. The office, located on Bertil Harding Highway in Kololi, was well-organized and easy to find. Overall, the assistance she received made her travel planning smoother and more confident.